Please note that our clinic is doing things differently to help contain the spread of COVID-19 and keep our patients safe.
Until further notice: All appointments are made for telephone consultations. In-person visits are arranged at the direction of the physician. Patients cannot request an in-person visit without prior direction from their doctor.
This includes visits for routine screening, prescription renewals, test follow-up, or sick notes.
If you need a prescription renewal, please ask your pharmacist to extend your current prescription. If this is not possible, ask them to send our office a request by fax.
Note that the government has introduced legislation that means employers cannot ask for a doctor’s note if you have missed work because of the coronavirus (this is backdated to January 25, 2020).
We are offering care virtually
Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for patient visits rather than asking patients to come into our office.
If you have an existing appointment, our office may contact you to arrange for a virtual visit (by telephone or video) instead of in-person. If you call to book a new appointment, our office will arrange for a virtual visit.
Patients who need to be seen in person must contact the clinic before entering.
IF YOU THINK YOU MAY HAVE COVID-19
If you think you may have COVID-19, please use the Ministry of Health’s self-assessment tool available here: https://covid-19.ontario.ca/self-assessment/#q0 and follow the instructions based on your answers to the questions.
Please note that our clinic is not equipped to test for COVID-19.
IF YOU HAVE SEVERE SYMPTOMS
If this is a medical emergency, please call 9-1-1 immediately. Otherwise, go to the hospital emergency department and pay attention to special signage.
Thank you for your patience and understanding in these difficult times.
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